ParentSquare

Already enrolled families are automatically subscribed to receive ParentSquare messages at the start of the school year using the email address(es) listed during registration (new families) or your annual online student update (returning families). 

An invitation to activate your ParentSquare account will be sent about a week prior to the start of the new school year.

No. As long as your email address has not changed and your child is still enrolled in SUSD, you will continue to receive ParentSquare messages. During the summer, you are automatically moved to the next grade's eNews list, including fifth graders transitioning to Redwood Middle School.

There could be several reasons:

 • The ParentSquare messages could be tagged as spam mail by your email system. Please check your spam/bulk box or check your email filter settings.

• Your email was entered incorrectly during your online returning student update or during registration. Please check with your school office if you are not receiving ParentSquare messages.

• You unsubscribed at some point by clicking the link at the bottom of a ParentSquare message.

• You turned off notifications in ParentSquare. Check your ParentSquare account settings.

• You recently updated your email address at the office. It takes 24 hours for the change to take effect.

• Your student has been unenrolled. Only currently enrolled families receive ParentSquare messages.

• If you are not receiving ParentSquare messages, continue to check your school's homepage for updates until you begin receiving messages again.

At the bottom of each ParentSquare message is an opt-out message. You may opt out at any time. However, if you opt out you will be missing important messages from your school and district, including emergency school/District notifications.

Do NOT change your contact information directly in ParentSquare.

Please visit your school office to update your email address or email registration@saratogausd.org during the summer. Please include your student's FULL name, birth date, grade, school, your name and your relationship to the student in your email.

Staff will make the email address change in our student database PowerSchool, which will then be uploaded that night to ParentSquare where the change will take effect.

No. Only designated people can email to the school list. 

If you wish to share promotional information or submit an advertisement for enrichment classes or community events via eNews, please follow the process listed on our district's Community Events webpage. Only community partners, public entities and local non-profits may request flyer postings. All posting requests must be approved through the district office. Scroll to the bottom of the Community Events page for requirements and instructions.